Hearings aids are complex electronics that require care to keep them running.
Daily cleaning is the most important thing you can do for your hearing aids. While in your ear, earwax and other debris become trapped in the small holes of the device. A clean, dry cloth or soft-bristled toothbrush can be used in addition to a wax pick to clean the device.
Even with daily cleaning, issues can still arise with the device. Follow these troubleshooting tips before bringing the device in for diagnostic testing.
Does your hearing aid seem weak or dead? Make sure the device is on and the volume is up. Check the battery with a battery tester to make sure it is charged; if unsure, replace the battery. Examine the device for any buildup of earwax or debris and if you are using a BTE or RIC model, check that the connection between the two pieces is secure.
Does the hearing aid sound distorted? If using a BTE, check the tubing for any moisture, cracks or holes. Replace the battery as the one in the device may be weak or defective.
Does the hearing aid whistle? Check the volume control to see if it has been turned up too high. Make sure the device is inserted into the ear correctly and confirm that the microphone is not covered by an object such as your hair or a scarf.
If you have run through all these checks and your hearing aid is still not working, contact our office at 337-266-9820 to schedule an appointment. Our audiologist will examine the device and run a series of diagnostic tests in order to identify the problem. Most repairs can be completed in the office.